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Essential FAQs for New Moms and Dads
What kind of products do you offer for newborns?
We offer a wide range of essentials like clothing, safe toys, baby care items, and nursery décor—everything your little one needs from day one.
Are your products made from baby-safe materials?
Absolutely. We carefully select products made from soft, hypoallergenic, and baby-safe materials.
What are the best gift ideas for a newborn?
Popular gifts include cotton clothing sets, soft blankets, sensory development toys, and gift baskets with newborn care items.
Can I personalize gifts with special touches?
Yes! We offer custom gift options like adding the baby’s name or unique prints to suit your occasion.
Do you provide home delivery?
Yes, we offer reliable doorstep delivery across the Kingdom, with fast service straight to your home.
How long does delivery take to the Eastern Province?
Typically between 2 to 5 business days, with express options available on request.
Do your products come with a warranty?
Yes. All our products are quality-checked and covered by a satisfaction guarantee. Replacements or returns are available in case of quality issues.
How do I choose the right clothing size for my baby?
Each product page includes a detailed size guide. We recommend checking it before placing your order.
Do you offer products suitable for hot weather in the Eastern Region?
Yes, our collection includes lightweight cotton clothing and ventilation-friendly accessories ideal for warmer climates.
What payment methods are available?
We accept Visa, MasterCard, Mada, and cash on delivery (in select areas).
Can I track my order after purchase?
Of course! A tracking number will be shared once your order is shipped so you can follow its journey.
What is your return policy?
You may return items within 14 days of receiving them, provided they're unused and in original condition.
Do you offer gift wrapping services?
Yes, we provide stylish gift wrapping to make your present even more special before delivery.
Can I modify or cancel my order after confirming it?
Yes, you can make changes or cancel within a short window after placing your order—please contact us promptly.
Do you carry products from known brands?
We prioritize quality and stock items from trusted local and international brands.
Are your products suitable for sensitive skin?
Yes, all items are chosen with sensitive baby skin in mind and are free from harsh chemicals.
What age range are your products designed for?
Our products are designed for newborns up to 2 years old. The ideal age is mentioned on each product page.
Do you offer special discounts for newborns?
Yes! We run exclusive promotions regularly. Sign up to receive the latest offers.
What are the must-haves for setting up a baby’s nursery?
We recommend a cozy crib, soft blankets, support pillows, and charming hanging toys for a soothing nursery setup.
Do you share tips on newborn care?
Yes, follow our blog and social media for expert tips and inspiration for new parents.